Please read these general conditions, before placing the order.
The prices indicated on our website are including VAT, the final amount shows the total amount with taxes and shipping costs broken down.
LIMITATION OF RESPONSIBILITIES
Patents Platt, S.L. is not responsible for the improper use of prodcuts by the buyer.
CLAIMS – RETURNS
For any claim should be addressed to firstname.lastname@example.org, indicating name and surname, contact telephone number, invoice number and reason for claim. Returns may be made within a minimum of seven business days to withdraw from the contract without penalty and no indication of the reasons If there is any damage to the packaging upon receipt, you must contact the transport agency within 24 hours.Patentes Platt, SL is not responsible for the damages produced during the transport of the products, as well as the possible delay in the delivery of the products, when it is due to causes not attributable to Patentes Platt, S.L.
We are not responsible for any technical problems in the computer equipment, not attributable to our company, occuring during the connection to our website.
PERSONALIZATION AND SHIPMENTS
Please let us know if you want any personalization in the details of events or cards in the gift boxes.
We can make the baskets or personalized details as to aroma or content of the products.
The shipments are made by courier or Post Office.
Our large boxes weigh approx. less than 2 Kgs. large and 1 Kg. approx. the small